For cameras only

You can view the password from the camera without even resetting its settings
List of requirements

  • The firmware version on the camera must be 5.4.4 or lower. Use SADP Tool to check
  • Your PC or laptop must be on the same local network as the camera

An example of how it works

For cameras and NVR/DVR

Password reset is only possible from Monday to Friday, (UTC+2), 9:00 – 17:00. Saturday and Sunday service unavailable

You can reset your Hikvision password regardless of the place of purchase or country. No sticker photo needed.
To reset the password on the Hikvision device (NVR / DVR / IP camera), you need to export the XML file, click on the manual below.



Pay for the password reset service in the way convenient for you at the links below

After that, you need to send the previously saved XML file in the upload form below.

Hikvision XML password reset for cameras

Generating a reset file is not done automatically, because you will receive a response e-mail a few hours later.
I will send you an XML file by email to unlock the Hikvision device

1. Please do NOT turn off your DVR and the SADP software after you exported the files. Otherwise, the exported file will be invalid immediately.
2. Please use the key file from us as soon as possible because it’s only valid for 24 hours.

Then follow the instructions below to import the XML file


Have a nice day