You can reset your Hikvision password regardless of the place of purchase or country. No sticker photo needed.
To reset the password on the Hikvision device (NVR / DVR / IP camera), you need to export the XML file, click on the manual below.

Please reboot the HIkvision device (off / on), and only then export the XML file


After that, you need to send the previously saved XML file in the upload form below.

Click the Copy link button to copy the link.

After that, pay for the password reset that is convenient for you and send me the link that you copied to the email:
[email protected]

Example Email

XML file reference
Email that is shown in the payment
[email protected]

Generating a reset file is not done automatically, because you will receive a response e-mail a few hours later.
I will send you an email code or file to unlock the system.

1. Please do NOT turn off your DVR and the SADP software after you exported the files. Otherwise, the exported file will be invalid immediately.
2. Please use the key file from us as soon as possible because it’s only valid for 24 hours.

Then follow the instructions below to import the XML file


Have a nice day

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